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| | Microsoft Windows 7: Complete (Shelly Cashman)
The Shelly Cashman Series® offers the fi nest textbooks in computer education. We are proud of the fact
that our Microsoft Windows 3.1, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows
2000, Microsoft Windows XP, and Microsoft Windows Vista books have been so well received by students
and instructors. With each new... | | |
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ASP.NET MVC 4 and the Web API: Building a REST Service from Start to Finish
This one hundred page book focuses exclusively on how you can best use the ASP.NET MVC 4 Framework to build world-class REST services using the Web API. It sets aside much of what the ASP.NET MVC Framework can do, and focuses exclusively on how the Web API can help you build web services. You will not find any help on CSS, HTML, JavaScript,... | | Usability of Complex Information Systems: Evaluation of User Interaction
Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every... | | The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that
provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old
granddaughter, Margot, what she thought were the most important rules for great service. Without a
moment's hesitation, she... |
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