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Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures & Markets
Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures & Markets

In Global Brand Strategy, Sicco van Gelder tackles this central issue head on. He shows how both global and local brand management need to agree on a common basis for their brand strategy and planning. Drawing on his extensive experience, he has created a unique framework—the Global Brand Proposition Model—which enables them...

Shut Up and Listen: The Truth about How to Communicate at Work
Shut Up and Listen: The Truth about How to Communicate at Work

We are much better communicators when we know more about ourselves, think about how and what we communicate and act according to the changes in our circumstance and environment. These are the principles this book is based on.

So, there are three main sections, starting with a short course in self-awareness so that you can find out...

Making Sense of Change Management: A Complete Guide to the Models, Tools & Techniques of Organizational Change
Making Sense of Change Management: A Complete Guide to the Models, Tools & Techniques of Organizational Change

Making Sense of Change Management is about making change easier. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. However, this book is not a ‘one size fits all’ simplistic panacea to all change, whatever the...

Logistics and Retail Management: Insights into Current Practice and Trends from Leading Experts
Logistics and Retail Management: Insights into Current Practice and Trends from Leading Experts

Throughout the last decade there have been steady, incremental improvements and relationship changes in retail logistics. These changes have been fundamental to business efficiency and it is now widely recognized that logistics excellence provides competitive advantage. Emphasis is now on minimizing time to market, maximizing on-shelf...

Advanced Project Management: A Complete Guide to the Key Processes, Models and Techniques
Advanced Project Management: A Complete Guide to the Key Processes, Models and Techniques

In today’s competitive market, project management has become one of the most valued skills in business. To thrive, it is essential that companies deliver their projects on time and to do this, they rely heavily on the expertise of skilled project managers. This is especially the case when a company undertakes a major project that requires...

Learning Maps and Memory Skills (Creating Success)
Learning Maps and Memory Skills (Creating Success)

Are you tired of wading through pages of notes to find the information you want?

Do you need to improve your creative thinking?

Do you find it difficult to decipher the notes you have taken during a meeting?

Learning maps could be the answer to your problems. They are an immensely valuable note-taking technique that can...

Living the Brand: How to Transform Every Member of Your Organization Into a Brand Champion
Living the Brand: How to Transform Every Member of Your Organization Into a Brand Champion

A company’s workforce is its most valuable asset. It is the employees who translate an organization’s strategy into reality, who interact with consumers and who determine the corporate brand.

In this fully updated second edition, Nicholas Ind demonstrates how a participatory approach can enhance employee commitment, improve...

Coaching For Change: Practical Strategies For Transforming Performance
Coaching For Change: Practical Strategies For Transforming Performance
An essential tool for anyone who wants to transform performance through the development of a coaching environment, this book looks at how to create, develop and manage change whether in one-to-one situations, team based or within organizations.

Placing coaching right at the heart of the broader Human Resources (HR) and training arena,...

Bridging the Culture Gap: A Practical Guide to International Business Communication
Bridging the Culture Gap: A Practical Guide to International Business Communication

As globalization gathers momentum, contact between business people from other countries is becoming more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language, and set patterns of...

Business Solutions on Demand: Transform the Business to Deliver Real Customer Value
Business Solutions on Demand: Transform the Business to Deliver Real Customer Value

Based partly on IBM’s own transformation, and partly on the transformations that IBM has helped its clients to achieve, this ground-breaking book shows how companies can increase sales and improve margins by introducing a range of solutions.

It draws upon IBM’s highly readable and fast-paced, Business Solutions on...

The Top Consultant: Developing Your Skills For Greater Effectiveness
The Top Consultant: Developing Your Skills For Greater Effectiveness

Highly acclaimed, The Top Consultant is a comprehensive guide for all consultants looking to provide a first class service to their clients, and who wish to become expert practitioners. In this revised third edition of what has become a standard text, Calvert Markham shows how consultants can develop their performance in a wide range of...

Ethics In Public Relations: A Guide To Best Practice
Ethics In Public Relations: A Guide To Best Practice

Ethical questions and dilemmas are inherent to public relations, and ensuring that practitioners operate ethically is fundamental to the professionalism and credibility of the field. Ethics in Public Relation gives readers the tools and knowledge to enable them to make defensible decisions, and outlines the important ethical concerns in...

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