Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: encourage people to like you, understand what motivates people, use the telephone effectively, excel at one-on-one conversation, develop your emotional intelligence, master a good writing style and give...

Unique features, distinctive capabilities and exclusive know-how are the surest way to stay ahead of the market for any length of time. But the way these points of difference are created and commercialized is changing. The difficulty for most organizations is not in generating ideas, but in pursuing the right one at the...

How to Pass Selection Tests will help anyone who faces employers' tests, providing expert advice and practice material.

The first part of the book advises candidates on the different types of test, why they are used, how to prepare for them, how to develop a successful test strategy, and how to deal with...

It can be difficult for job hunters to pinpoint exactly what they want to do. Now in its third edition, Career, Aptitude and Selection Tests points readers in the right direction. With a range of IQ tests and searching questionnaires, it helps job seekers work out what area of work they should be focusing on by identifying...

Packed with practical examples as well as new and updated case...

Effective risk management is a vital issue to consider when looking to safeguard a company’s commercial future and deal with the latest regulatory requirements. Managing Business Risk enables readers to maintain the clearest possible controls on risks that may threaten their businesses, while at the same time deliver...