Although there are many how-to books on negotiating, they provide little useful guidance on how to conduct complex realworld negotiations. Advice on conducting two-party negotiations about a modest number of issues isn’t hard to come by, but few negotiations are that simple. While dealing with the other side, negotiators typically also...

The second edition is enhanced with...

• Explains the fundamental concept of employmentlaw— employment-at-will — and how it has changed over recent years
• Coaches managers on the specifics of evaluating the opportunities and risks associated with workforce decisions
• Covers...

In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of "reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their...

"In Organizing Change Lee and Krayer have taken what most executives regard as consultant candy and...

In this book, Gilbert Paquette–an internationally recognized expert in the field of technology-based training–offers IT professionals, trainers, and consultants a revolutionary method for going beyond simple information management. Instructional Engineering in Networked...

The Handbook of Patient Safety Compliance is a guide for all health care organizations and their leaders on how to take needed critical steps in improving the quality of care by reducing the risk of harm within their institutions. The book is filled with the most current information on the laws and regulations, initiatives, effective analysis,...