Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with...

New to management and looking for a guide to get you up and running (not to mention commended) from day one? 90 Days to Success as a Manager is your action plan. It provides first-time managers and supervisors the guidance they need to become effective and successful department managers. You'll learn about managing people, processes, and...

Sunlight and gravity cause facial aging. Lasers enable safe and predictable resurfacing to smooth facial wrinkles as well as surgery to remove aging tissue from eyelids while minimizing bruising. Lasers can also eliminate excess blood vessels and unwanted hair, and erase tattoos without...

Chronic obstructive pulmonary disease (COPD) is a common problem encountered in both primary and secondary care and contributes to a substantial workload for medical practitioners in district general hospitals, teaching hospitals (about 10% of hospital admission) and the community. COPD treatment frequently involves a number of...

Decide & Conquer brings together all the practical skills you need to make the best possible decisions every day. This quick, concise book identifies every key obstacle to quality decision-making... and shows exactly how to overcome them. Discover how your personality impacts your decision-making... why instincts and experience can...

Clinical Bioethics. A Search for the Foundations compares major theoretical models in the foundation of clinical bioethics...

Rapid Paediatrics and Child Health is the latest title in the new Rapid series and is the ideal companion for clinical...

"Every potential rainmaker and savvy competitor needs Melanie Billings-Yun's GRASP method for negotiation. You'll never have to search for leads again. I highly recommend this book."
—Jeffrey J. Fox, author, How to Be a Rainmaker, Rain, and How to Be a Fierce...

Innovative startups like Foursquare and Swoopo, growth companies like Gilt and Groupon and established brands like United Airlines and Nike all agree: the most...

In today’s uncertain economic environment, teams are asked to do more with less. With resources stretched thin, turning around a struggling team has never been harder, and managers must work to identify and maximize whatever potential strengths a team...