This book is a revision and expansion of a computer science classic. Every chapter has been thoroughly...

Understanding WMI Scripting is the first book of two dedicated to Windows Management Instrumentation (WMI). This first book explains to Windows Administrators the various WMI scripting techniques available to ease their day-to-day management tasks. Under Windows Server 2003, Microsoft made solid enhancements in WMI. This...

Wireless Operational Security addresses the operational and day-to-day security management requirements of 21st Century companies. Wireless networks can easily be reconfigured, are very mobile, allow for potentially nonstop exposure, and require the level of security be scrutinized even more than for wired networks. This includes...

New methods of breaking into corporate networks are resulting in major losses. This book provides the latest information on how to...

OpenVMS System Management Guide, Second Edition, the most complete book on the topic, details for system administrators the tools, technologies, and techniques by which they can configure, maintain, and tune computers running Hewlett-Packard’s high-performance OpenVMS operating system. Revised by a topical authority and a...

Oracle9IR2 Data Warehousing is a guide to using the Data Warehouse features in the latest versions of Oracle—Oracle9i Release 1 and Release 2. Written by people on the Oracle development team that designed and implemented the code, this updated and expanded edition provides an insider’s view of how the Oracle9i Release 2...

Data Networks builds on the foundation laid in Kenyon’s first book, High Performance Data Network Design, with expanded coverage of routing, tuning, and troubleshooting. Kenyon provides strategies for overcoming some of the most challenging problems in network design and management. He provides clear, specific solutions for...

Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you the complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on...

The September 11, 2001 attacks illustrated the immense vulnerability to terrorist threats. Since there have been considerable efforts to develop plans and methods to protect critical infrastructures and key assets. The government at all levels, private sector organizations, as well as concerned citizens have begun to establish partnerships...

A data model contains tables and relationships between tables. Tuning a data model involves nNormalization and dDe-normalization. Different approaches are required depending on the application, such as OLTP or a...