This book brings together all the insights, knowledge, and step-by-step guidance you need to deliver robust, scalable, and stable server-based computing solutions with Microsoft Windows Terminal Services and Citrix MetaFrame Presentation Server 3.0. Building on two best-selling previous editions, expert consultant Todd W. Mathers...

The definitive guide to using Service-Oriented Architecture (SOA) and Web services technologies to simplify IT infrastructure and improve business agility. Renowned experts Eric Newcomer and Greg Lomow offer practical strategies and proven best practices for every facet of SOA planning and implementation. Newcomer and Lomow pick...

• Clear explanations of the concepts and underlying mechanisms of IP multicasting, from the fundamentals to advanced design techniques
• Concepts and techniques are reinforced through real-world network examples, each clearly illustrated in a...

Throughout the last decade there have been steady, incremental improvements and relationship changes in retail logistics. These changes have been fundamental to business efficiency and it is now widely recognized that logistics excellence provides competitive advantage. Emphasis is now on minimizing time to market, maximizing on-shelf...

The Customer Management Scorecard is based on a unique global survey conducted by QCi that aimed to reveal the true relationship between effective customer management and business performance. Over 300 global assessments of blue chip companies in 22 countries, across all sectors, were conducted using QCi’s Customer Management...