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 Business Process Mapping: Improving Customer SatisfactionPraise For Business Process Mapping: Improving Customer Satisfaction, Second Edition
"A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of practical, customer-focused experience.A real winner!"
в... | | ZigBee Wireless Networks and TransceiversZigBee is a short-range wireless networking standard backed by such industry leaders as Motorola, Texas Instruments, Philips, Samsung, Siemens, Freescale, etc. It supports mesh networking, each node can transmit and receive data, offers high security and robustness, and is being rapidly adopted in industrial, control/monitoring, and medical... | | Mathematics of Choice: Or, How to Count Without Counting (New Mathematical Library)This book is one of a series written by professional mathematicians in order to make some important mathematical ideas interesting and understandable to a large audience of high school students and laymen. Most of the volumes in the New Mathematical Library cover topics not usually included in the high school curriculum; they vary in diffioulty,... |
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The AHA Guidelines and Scientific Statements HandbookSociety-sanctioned guidelines on care are valuable tools, but accessing key information from the often complicated statements has been a daunting task. Now, practitioners and their institutions have a clear path to successful application of guidelines from the American Heart Association. This book outlines the key AHA guidelines, Statements, and... | | Drupal 6 Search Engine OptimizationThe earlier a site appears in the search results list, the more visitors it will receive from the search engine. Despite several advantages, many Drupal sites suffer with poor search engine standings. Perhaps you are aware of the importance of SEO for increasing traffic to your site, but do you know how to apply it to your Drupal site? Here comes... | | Dictionary of Computer and Internet TermsComputer terminology is constantly expanding, and the brand-new edition of this dictionary has been updated to keep pace with the latest important innovations in computer science and technology. Emphasis is on helpful information for non-technical home computer users. The book presents more than 3,200 computer-related terms with clear and succinct... |
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| | Venture Capital Funding: A Practical Guide to Raising FinanceAfter the problems caused by the dot com boom, there is now renewed interest in venture capital: private equity funds are reporting significantly increased levels of activity both in the UK and worldwide. The Bank of England regards assisting firms to become "investment ready" as the single most important task facing financial... | | Handbook of Pricing Research in MarketingPricing is an essential aspect of the marketing mix for brands and products. Further, pricing research in marketing is interdisciplinary, utilizing economic and psychological concepts with special emphasis on measurement and estimation. This unique Handbook provides current knowledge of pricing in a single, authoritative volume and brings together... |
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