CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long-term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Why? ...
CISSP Certified Information Systems Security Professional Study Guide Here's the book you need to prepare for the challenging CISSP exam from (ISC This third edition was developed to meet the exacting requirements of today's security certification candidates, and has been thoroughly updated to cover recent technological advances in...
"The primary objective of the book is to present a comprehensive yet cohesive account of some of the principal developments..." (IEE Signal Processing, Vol. 18, No. 1, January 2001)
A collection of work from top researchers in the field, this book covers all aspects of self-similar network traffic. Readers will gain...
The impact of an aesthetically pleasing user interface is remarkable. Web site visitors respond eagerly to attractive, easy-to-use designs, and Blend allows you to create these with much less effort. This A-to-Z guide shows you how to design a new generation of applications...
The Academy Award–winning Maya 3D animation and effects software is the top choice for film and video artists, game developers, and 3D design professionals. Learn to build, render, and animate your own digital models and scenes, and begin to develop professional-level Maya skills...
"Jim Clash not only has the guts to drive an Indy race car at 200 m.p.h., but the skills as a writer to let us know what it feels like." –Mario Andretti, Indy 500 winner and Formula One World Driving Champion
"If Jim Clash wrote fiction, he would be the modern-day...
The definitive tutorial on desktop image processing with NI's IMAQ Vision
This book brings together everything you need to achieve superior results with PC-based image processing and analysis. Expert Thomas Klinger combines a highly accessible overview of the field's key concepts, tools, and techniques; the first expert introduction to NI's...
You will find every skill and technique you need to build enterprise, Web, and eBusiness applications with DB2 UDB v8. This book is IBM's official guide to becoming an IBM Certified Application Developer for the DB2 Universal Database v8 Family.
New to the second edition is the inclusion of the information...
The most comprehensive programming book on Mac OS X. * Write Mac OS X applications in Cocoa in Objective-C using object-oriented techniques. * Includes tips and tricks that boost programmer productivity, * Written by four leaders in the Mac OS X programming community.
The completely updated "field manual" for becoming a better software architect!
The crucial skills you need to survive and thrive as an enterprise software architect! Fully updated for the latest techniques-from lightweight methods and architectural layers to Model-Driven Architecture and UML 2.0!
