The adage “knowledge is power” is widely accepted in corporate circles and tremendous amounts of data have and are being accumulated towards the goal of acquiring more knowledge. But corporations are increasingly realizing that there is a wide gap between “data” and “knowledge.” Data warehousing and data...

As IT staff shortages are being experienced worldwide, with a huge gap between the number of positions available for IS/IT workers and the number of available qualified workers to fill them. The major factors that have contributed to the IS/IT crisis include lack of understanding of the career orientations of IS personnel; high IS staff...

E-government has emerged not merely as a specialization in public administration but as a transformative force affecting all leaves and functions in government. Digital Government: Principles and Best Practices, written by a collection of practitioners and researchers, provides an overview of the management challenges and issues...

An important aspect of managing human capital in the 21st century workplace is managing the interface between humans and information technology, particularly the World Wide Web. The Web has changed not only how and where business is conducted, but also how and where work is done. Personal web usage has created many desirable organizational...

Over the past few years, traditional instructional design systems have been adapted and modernized to work within environments other than academia. The environments and systems that affect the analysis, design, development, implementation and evaluation processes have been expanded from just an educational environment to encompass corporations,...