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Websphere Portal on Z/OS
Websphere Portal on Z/OS

This IBM Redbook will help you install, tailor, and configure the PTF2 level of WebSphere Portal Server for z/OS product. We discuss architectural, installation, configuration, administration, security and problem determination issues. We show you how to deploy portlets and how to convert a "normal" WebSphere application into a...

Art of Java Web Development: Struts, Tapestry, Commons, Velocity, JUnit, Axis, Cocoon, InternetBeans, WebWork
Art of Java Web Development: Struts, Tapestry, Commons, Velocity, JUnit, Axis, Cocoon, InternetBeans, WebWork
A guide to the skills required for state-of-the-art web development, this book covers a variety of web development frameworks. The uses of the standard web API to create applications with increasingly sophisticated architectures are highlighted, and a discussion of the development of industry-accepted best practices for architecture is...
The Little SAS Book: A Primer, Third Edition
The Little SAS Book: A Primer, Third Edition
Getting started with SAS is easy with The Little SAS Book. This friendly, easy-to-read guide gently introduces you to the most commonly used features of SAS software plus a whole lot more! The book has been revised to include concepts of the Output Delivery System; the STYLE= option in the PRINT, REPORT and TABULATE procedures; ODS HTML, RTF,...
E-Business Innovation and Change Management
E-Business Innovation and Change Management
Demonstrating how organizations around the world are capitalizing on new technologies such as the Internet and the World Wide Web to develop e-business, this book shows how evolving e-business models, integrated solutions, and improved technological infrastructure are continuously changing the way business is conducted. This discusses the ways in...
Location and Personalisation: Delivering Online and Mobility Services (BT Communications Technology)
Location and Personalisation: Delivering Online and Mobility Services (BT Communications Technology)
The world is charging towards the new network technologies of broadband and 3G and new application technologies face the challenge of where they can be used. This book takes a pragmatic look at two particular application technologies - location and personalisation - and presents an understanding of the technical and business impact of these...
Ageless Marketing: Strategies for Reaching the Hearts and Minds of the New Customer Majority
Ageless Marketing: Strategies for Reaching the Hearts and Minds of the New Customer Majority
Today's richest market is the New Customer Majority: middle-aged and older adults who make up the biggest percentage of the buying public. Never before have adults 40 years and older been in the majority. Understanding this population and persuasively selling to it require a new kind of marketing research arsenal.

In...

Why Service Stinks...and Exactly What to Do About It!
Why Service Stinks...and Exactly What to Do About It!

Customer service expert T. Scott Gross surveyed 10,000 very vocal consumers and talked one-on-one with service people around the globe with the hope of creating a psychological profile of the perfect customer service employee.

Gross’s new book Why Service Stinks contains the results of his research along with studies from...

Linux Transfer for Windows Network Admins: A Roadmap for Building a Linux File Server
Linux Transfer for Windows Network Admins: A Roadmap for Building a Linux File Server

Delving into how the Linux operating system is constructed and how it works, this book takes the point of view of an administrator experienced in Windows architecture. Covered are the installation and configuration of a network file server as well as user management and file and directory sharing. In addition, information is provided on...

Systems Approach to Engineering Design (Artech House Telecommunications Library)
Systems Approach to Engineering Design (Artech House Telecommunications Library)
This comprehensive resource shows how to incorporate systems thinking & systems engineering techniques into every stage of the design process from concept inception, testing, & quality assurance, to implementation, delivery, & upgrading

As high-tech engineering organizations learn to do more with less, they
...
Digital Library Use: Social Practice in Design and Evaluation (Digital Libraries and Electronic Publishing)
Digital Library Use: Social Practice in Design and Evaluation (Digital Libraries and Electronic Publishing)
The contributors to this volume view digital libraries (DLs) from a social as well as technological perspective. They see DLs as sociotechnical systems, networks of technology, information artifacts, and people and practices interacting with the larger world of work and society. As Bruce Schatz observes in his foreword, for a digital library to be...
Turing (A Novel about Computation)
Turing (A Novel about Computation)
Our hero is Turing, an interactive tutoring program and namesake (or virtual emanation?) of Alan Turing, World War II code breaker and father of computer science. In this unusual novel, Turing's idiosyncratic version of intellectual history from a computational point of view unfolds in tandem with the story of a love affair involving Ethel, a...
The Internet Encyclopedia, Volume 1
The Internet Encyclopedia, Volume 1
The Internet Encyclopedia is the first comprehensive examination of the core topics in the Internet field. The Internet Encyclopedia, a three-volume reference work with 205 chapters and more than 2,600 pages, provides comprehensive coverage of the Internet as a business tool, IT platform, and communications and commerce medium. The audience...
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