Experience learning made easy—and quickly teach yourself how to use Microsoft Office Access, Excel, FrontPage, InfoPath, OneNote, Outlook, PowerPoint, Publisher, and Word. With Step by Step, you can take just the lessons you need, or work from cover to cover. Either way, you drive the instruction—building and practicing the...

Since the explosion of Internet users during the late 1990’s, the unending spam scourge has shown no sign of abating. Statistics from large anti-spam companies that monitor millions of e-mails per hour show that the rates are actually still going up, and depending who you listen to, they are now rising between 50 and...

Highly acclaimed, The Top Consultant is a comprehensive guide for all consultants looking to provide a first class service to their clients, and who wish to become expert practitioners. In this revised third edition of what has become a standard text, Calvert Markham shows how consultants can develop their performance in a wide range of...

This important new book explores the relationship between top management consultant teams and their clients. Through a series of case studies, from both the private and public sectors, it presents best practice in consulting at the sharp end of contemporary management across all disciplines including change management, business strategy,...

Whether you are a senior executive or a project manager, it’s your job to help your organization grow and increase its value to its stakeholders. Project management is the unique organizational competency that manages change and drives competitive advantage—with the outcome of delivering results in line with corporate strategy. A...