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Computer Forensics: A Pocket Guide
Computer Forensics: A Pocket Guide

Computer forensics has become an essential tool in the identification of misuse and abuse of systems. Whilst widely utilised within law enforcement, the rate of adoption by organisations has been somewhat slower, with many organisations focusing upon the traditional security countermeasures to prevent an attack from occurring in the first...

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

"Filled with treasure and big ideas, this book will help you become exceptional." - SETH GODIN

In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less sensitive to
...

RoboCup 2009: Robot Soccer World Cup XIII (Lecture Notes in Computer Science / Lecture Notes in Artificial Intelligence)
RoboCup 2009: Robot Soccer World Cup XIII (Lecture Notes in Computer Science / Lecture Notes in Artificial Intelligence)

This book includes the thoroughly refereed post-conference proceedings of the 13th RoboCup International Symposium, held in Graz, Austria, in June/July, 2009 - representing the core meeting for presentation and discussion of scientific contributions to a variety of research areas related to all RoboCup divisions (RoboCupSoccer, RoboCupRescue,...

Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself
Reflections on Management: How to Manage Your Software Projects, Your Teams, Your Boss, and Yourself

 “Whether you are in a startup or Fortune 500 company; are a developer, development manager, or CEO; use agile, lean, waterfall, or other methodology–if software and quality are important to you, you should read and pay attention to Watts’s reflections.”

...

Oracle Database 11g Underground Advice for Database Administrators
Oracle Database 11g Underground Advice for Database Administrators

Today DBAs are expected to deploy and manage large databases with quality service and little to no downtime. The DBA's main focus is on increasing productivity and eliminating idle redundancy throughout the enterprise. However, there is no magic set of best practices or hard and fast rules that DBAs need to follow, and this can make life...

Seven Deadliest Wireless Technologies Attacks
Seven Deadliest Wireless Technologies Attacks

Do you need to keep up with the latest hacks, attacks, and exploits affecting wireless technology? Then you need Seven Deadliest Wireless Technologies Attacks. This book pinpoints the most dangerous hacks and exploits specific to wireless technologies, laying out the anatomy of these attacks, inluding how to make your system more...

Replication: Theory and Practice
Replication: Theory and Practice

Replication is a topic of interest in the distributed computing, distributed systems, and database communities. Although these communities have traditionally looked at replication from different viewpoints and with different goals (e.g., performance versus fault tolerance), recent developments have led to a convergence of these different...

CCNP SWITCH Portable Command Guide
CCNP SWITCH Portable Command Guide

Preparing for the CCNP® exam? Working as a network professional? Here are all the CCNP-level commands for the Implementing Cisco® Switched Networks (SWITCH) exam you need in one handy resource. The CCNP SWITCH Portable Command Guide is filled with valuable, easy-to-access information and is...

The Sungod's Journey through the Netherworld: Reading the Ancient Egyptian Amduat
The Sungod's Journey through the Netherworld: Reading the Ancient Egyptian Amduat

"The ancient Egyptian sources come alive, speaking to us without seeming alien to our modern ways of thinking. Andreas Schweizer invites us to join the nocturnal voyage of the solar barque and to immerse ourselves, with the 'Great Soul' of the sun, into the darkness surrounding us. Here in the illustrations and texts of the...

Polar Oceans from Space (Atmospheric and Oceanographic Sciences Library)
Polar Oceans from Space (Atmospheric and Oceanographic Sciences Library)

The book presents a wealth of material about the polar oceans, more specifically the ice-covered areas and peripheral seas. It provides a detailed history of the changing climate of the polar oceans as observed by satellite sensors in the last three decades. The satellite research data show spatial distributions of surface temperature, sea...

Facebook: The Missing Manual
Facebook: The Missing Manual

Facebook's popularity is skyrocketing, drawing more than 400 million people to this combination online village green, personal website creator, and souped-up address book. But one thing you won't get when signing up is a printed manual. Enter Facebook: The Missing Manual, Second Edition -- the witty, authoritative...

Power Generation from Solid Fuels (Power Systems)
Power Generation from Solid Fuels (Power Systems)

Power Generation from Solid Fuels introduces the different technologies to produce heat and power from solid fossil (hard coal, brown coal) and renewable (biomass, waste) fuels, such as combustion and gasification, steam power plants and combined cycles etc. The book discusses technologies with regard to their efficiency, emissions,...

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